Home Depot /Menards 11% Rebates

[Eric M.]

Hopefully all of you know that HD matches the Menards 11% rebates when they have them (past several weeks in a row). Only in Menards markets.

I buy a lot from Home Depot and their rebates are good and bad. Good in that they can be redeemed online but bad that you get a gift card for every receipt and I end up with stacks of cards for $1-2, but that's not the issue.

As I said, I do a lot of receipts so I just submitted and trusted them.
The issue I have is that I had noticed the dollar amounts of the gift cards weren't adding up to the receipts I thought I was submitting.  So I decided to do a test and write down the tracking number on each large receipt and follow up. 

What I found was pretty disturbing. Basically HD is committing fraud. I discovered that they were rejecting every single receipt of mine over $90. Every receipt under $90 went through fine and every one over said rejected because of "invalid receipt amount" implying that I had entered the wrong total. 

I am working with customer service now and they are apologizing and fixing it but I have no idea how many hundreds of dollars they have shorted me.

Wondered if anyone else keeps track of their HD rebates and if you have noticed this same scam?