Submitting House Claim For Roof Replacement Process

[Devan R.]

I was notified by my property manager that I have roof leak in one of my rental properties. I have never submitted a house claim previously. I called my insurance company (Travelers) today. They will be sending an adjuster out in the next 2 days to look at the roof. How does this process work? Does the insurance company release the insurance check to me or pay the contractor I choose? Thanks in advance.