YOUR PORTER ACQUIRED BY GUESTY-THOUGHTS?

Question

Today, Guesty has announced its acquisition of Your Porter(see link below for announcement). As always, they say that nothing will change. I am literally just starting out in the STR game. We close on a Smoky Mountain cabin today and I've been setting up Your Porter during escrow. I wanted to ask the STR veterans their thoughts on this acquisition? I don't know much about Guesty.

https://www.guesty.com/blog/gu...

Ken Boone · Answer

So basically.. coming from YourPorter.. nothing will change - same bad customer service...;)

Joe Splitrock · Answer

Many of these STR software companies are still early stage businesses that have been in customer acquisition mode. Businesses exist to make money for their owners. Many owners would prefer to sell for the big payout and to avoid the ongoing responsibility. Those who stay in business need to expand monetization over time to increase profits. Those who fail to properly monetize end up out of business. Expect this industry to continue consolidation over time.

Dave Stokley · Answer

I use Guesty to manage about 20 properties and like it. Biggest weakness is customer service response time - other than that they do everything I need.

Dave Stokley · Answer

First of all you should charge more. The going rent for a full-service co-host is 20-25% (we're at 20% on most properties).

We are paying Guesty 3%.

Anna Bielawski · Answer

@Luke J Nelsen Stay with it! We use Your Porter and are actually excited about the prospect of new functionality and integrations. My only "concern" is how the pricing structure might change in the future. We chose Your Porter for this alone - flat fee vs. percentage. Congrats on your purchase, by the way!

Luke Carl · Answer

@Luke J Nelsen

Doesn’t matter. There are dozens and dozens of STR PMS at this point. Most of them are very similar.

Paul Stewart · Answer

@Dave Stokley in my market going rate is about 15% that is my standard rate now but have several properties from when I first started that are on a lower rate for a few different reasons. The price point guesty gave me after my virtual meeting with one of their reps would cost about 1k a month that's kinda crazy. It is looking like I will be going with either yourporter or smartbnb.

Paul Stewart · Answer

@Anna Bielawski do you use Your Porter for STR properties?

Paul Stewart · Answer

@Dave Stokley hey Dave, question how is the pricing I saw some articles on line saying that take 5% of each booking. Being my % as a STR manager is typically 10% giving a software company 50% of my % seems insane.

Luke J Nelsen · Answer

@Luke Carl Definitely. It’s great to have options!

YOUR PORTER ACQUIRED BY GUESTY-THOUGHTS?

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