Communicating with cleaner

[Justin Knighten]

First off, we just went live with our listing last week and have Feb pretty much booked up, I'm beyond excited.  I'm starting to see the first bottleneck in the system is going to be communicating with the cleaner and confirming her availability.  Right now I'm manually texting her with each booking and waiting on a reply.  I know there is an easier way where she can automatically see each booking as it occurs and give me a yes/no without me having to do anything.  Is there where the automation software comes in or is there a way I'm not thinking of?

[Mark Miles]

Quote from @Anna Antipkina:

Hi everyone, This is a little bit of a different question around communication, but thought this is the right chat for that. I am managing my first STR. I set my communication up through Guesty so I have automation around calendar and task notifications for my cleaner. My question is about the day of cleaning communication. My cleaner sends me texts and pictures of all the things that may be dirty or damaged. I feel like it's nice to have the insight, but I feel like it's too much and stressing me out far more than I need to be. She's sending me pics of a dirty outlet, sticky stuff in a cabinet, games that weren't put away, etc. In the bigger scheme of things, minor items like that are not important and she should just clean them and not notify me. A torn blanket that I need to re-order is something I should know. What are everyone's thoughts and advice on that?

 You are 100% correct, your cleaner should only notify you of things that are damaged or need replacement or refilling