​The 15 Essential Items Every Short Term Rental MUST HAVE

​The 15 Essential Items Every Short Term Rental MUST HAVE

Investor · Knightdale, NC · Member since 2014 · 122 posts · 74 votes

The 15 Essential Items Every Short Term Rental MUST HAVE

Whether you're listing your space on Airbnb, VRBO, Homeaway, or with a professional property manager, you will need a whole bunch of items that guests expect to see and make your life as a host easier and more profitable. Here's a list of the 15 things we've identified that every STR needs.

1 - An extremely detailed HOUSE MANUAL to make it easy for guests to follow the rules and enjoy themselves. This goes for in-house signage too. Don’t assume anybody knows anything about anything

2 - A CLEANING PLAN!! You have options! But whatever you decide (professional maid service, hire someone specifically and train them, your spouse, your nephew, assistant) make sure whoever is cleaning knows EXACTLY WHAT YOU WANT THE PLACE TO LOOK LIKE WHEN THEY ARE DONE. I CAN’T STRESS THIS ENOUGH. Use a meticulous Housekeeper Checklist to make in-between-guest-cleanings easier and faster...even if it is YOU doing the cleaning.

3 - A very detailed, stern, honest, fair, gracious, and welcoming HOST who has the capability to run a tight ship through any storm. A lot of your STR success will depend on you, your systems, your rules, and your common sense. You are awesome for even wanting to do this in the first place. Don't let one bad review or one picky guest rock your boat.

4 - A WHOLE BUNCH OF CLEANING SUPPLIES and to make sure your guest know where they are! When humans get together and embark on activities there is no predicting what strange messes will occur! Puke! Baby poop! “Service Animal” Accidents! Muddy Boots! Pizza Sauce! Red Wine! YOU WANT TO GIVE YOUR GUEST THE EASIEST AND FIRST OPPORTUNITY TO CLEAN UP MAJOR MESSES AND SPILLS AS THEY HAPPEN. Have carpet cleaner, clorox wipes, rags, sponges, paper towels! everything!

5 - Entertainment! Something to do! Whether it’s TV’s a whole bunch of magazines, board games, decks of cards, Frommer's books about the area, whatever, have something for your guests to do while they’re stuck indoors on a rainy day.

6 - Rules about NOISE. You must make it very clear to your guest that they must not disturb the neighbors. See our House Rules in the Saved Responses Section of the Airbnb Paperwork System for our wording on how we charge a fee if the neighbors complain to us about guests’ noise.

7 - Coffee Machine. Drip, Keurig, whatever...just have one.

8 - Cooking supplies...you will NEED at least a few pots and pans of various sizes. Nothing special, stirring spoons, tongs, ladles, a cutting board, mixing bowls, all the normal stuff you’d see in a kitchen - the guests expect it. A lot of guests will go grocery shopping on the way to your home.

9 - Enough Place Settings (plates, bowls, silverware, glassware, cups, mugs, etc) for everyone that you have room for. If your listing says you can sleep 12 people, you better have more than 6 place settings.

10 - Vacation Rental Insurance. VERY IMPORTANT. If you have a major insurance claim or a fire or something, and your insurance company finds out you were renting out rooms or the whole house and you never told them, you and I both know that insurance company will do everything in their power not to pay.

11 - Fire Extinguisher. The Application for Vacation Rental Insurance from CBIZ specifically asked if the home has a fire extinguisher in the home.

12 - First Aid Kit. Accidents happen!

13 - A very clear, detailed, easy-to-read, RENTAL LISTING with lots of Pictures. The more info you can give to your guests and the more transparent you can be about all the different and unique aspects of your property or hosting style will pay you dividends.

14 - Dishwasher! Not negotiable.

15 - A sense of humor. You are embarking on a really cool and really fun journey. You are going to have some amazing guests who will touch your heart, and they will be immediately followed by some finicky frugal Freddie who will steal your salt and pepper shakers. You’re about to have all kinds of “You Can’t Make This Stuff Up” kind of stories. You must have thick skin and the ability to laugh when things seem like they’ve gone wrong.

We know there are more than 15 things you need in the home, so comment below of there's anything you would add to the list.

I CAN HELP with a a few of these items too! For a detailed House Manual, Cleaning Checklist, and MORE, hit me up.

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Kettle Falls, WA · Member since 2017 · 77 posts · 40 votes
8y

Yay, I have all these except dishwasher, the lack of which has never hurt my bookings. I do provide disposables for those who don't want to wash dishes.

See this reply in the discussion

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  • Investor · United States · Member since 2018 · 565 posts · 356 votes
    7y

    @Brandon McLean

    This is a great list.

  • Val PearePro Member
    Flipper/Rehabber · Wichita, KS · Member since 2014 · 62 posts · 39 votes
    7y

    @Andrea Cole thank you so much!

  • Val PearePro Member
    Flipper/Rehabber · Wichita, KS · Member since 2014 · 62 posts · 39 votes
    7y

    @Colleen Langdon That's a great idea!  Thanks!

  • Property Manager · Wisconsin and Florida · Member since 2017 · 346 posts · 227 votes
    7y
    Originally posted by @Val Peare:

    I stumbled upon this thread and was wondering if anyone has a checklist for items needed for a STR (i.e.. linens, appliances, kitchen utensils, etc.)? I am purchasing a duplex and I am considering Airbnbing them. Any help would be greatly appreciated.

     I do! It's something we use internally and have been giving to our clients. Send me a PM with your email address and I'd be happy to send it to you!

  • Property Manager · Wisconsin and Florida · Member since 2017 · 346 posts · 227 votes
    7y

    Our also list includes: 

    Wifi

    Wifi enabled keypad and back up lock box on the property 

    Starter supplies (toilet paper, paper towel, soap, trash bags)

    Linens

    24/7/365 answering service

    Instructions on only the most important things (if we overwhelm the house with signs, they don't read them)

    We don't have a dishwasher in a number of our properties and it hasn't impacted us. 

  • Michael BaumPro Member
    Olympia, WA · Member since 2016 · 8k+ posts · 7k+ votes
    7y

    Our home is very well equipped. The kitchen is full stocked with many items to make just about anything including a turkey. 

    3 coffee makers (2 Keurig and a drip) plus a french press. 

    Don't go for just the basics. Make the home somewhere you would want to live everyday and you will get it right.

  • Member since 2024 · 1 post · 0 votes
    2y

    Would someone please be able to give me the name of the company that BP and Rob recommended for short term rental supplies?  I became a member of that group, and I can't remember the name of it, and I am needing more supplies!  Thanks in advance.  

  • Dito CalderonPro Member
    Member since 2022 · 18 posts · 20 votes
    2y

    Eimile - are you talking about Host GPO or Minoan? Those are both places you can get a lot of STR supplies from soaps through to furniture at trade discounts.

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