Skip to content
×
Pro Members Get
Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
ANNUAL Save 54%
$32.50 /mo
$390 billed annualy
MONTHLY
$69 /mo
billed monthly
7 day free trial. Cancel anytime
×
Take Your Forum Experience
to the Next Level
Create a free account and join over 3 million investors sharing
their journeys and helping each other succeed.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
Already a member?  Login here
Short-Term & Vacation Rental Discussions
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated almost 7 years ago on . Most recent reply

User Stats

565
Posts
391
Votes
Kevin Lefeuvre#3 Coronavirus Conversation Contributor
  • Los Angeles, CA
391
Votes |
565
Posts

Airbnb doesn't let the hosts check picture ID of the guests

Kevin Lefeuvre#3 Coronavirus Conversation Contributor
  • Los Angeles, CA
Posted

I have been asking for photo ID, it's written in House Rules, listing, everywhere... and when they refuse, I let them cancel within 24 hours with no penalty.

In a recent case, the guest complained to Airbnb, who backed them and after a few back n forth, here's what Airbnb wrote to me:

The request for a copy of ID is something that you require from guests but is not supported by Airbnb and will not be enforced. It is a prohibited activity listed in Airbnb's Terms of Service. If you choose to uphold this requirement on your listing please note, that if you elect to refuse a guest entry because they did not provide a physical ID it will be your responsibility to cancel the reservation. In these cases, all cancellation penalties will apply and your calendar will remain blocked. The reservation with xxx is a one time courtesy where penalties will be waived as I have provided information of our Terms of Service.

Who else is requiring ID ? What are the challenges you face doing so?

Most Popular Reply

User Stats

1,088
Posts
1,567
Votes
Julie McCoy
  • Real Estate Agent
  • Sevierville, TN
1,567
Votes |
1,088
Posts
Julie McCoy
  • Real Estate Agent
  • Sevierville, TN
Replied

I require my AirBNB guests to have verified government ID through AirBNB.  I require a copy of ID from guests booking off-platform.  Hasn't been a problem so far.

Loading replies...