More guests showing up Than Listed on AirBNB Booking

[Shmuel Gertel]

Hi all,

I was curious if people could advise on the following:

1. I am finding that when guests list the number of people that will be staying at my STR, that they very frequently undercount the number of people that actually show up - sometimes by as much as 10 guests!?!, and
2. Additionally, there are certain guests that I suspect from jump street will be breaking rules of the house (whether smoking inside the house, having too many guests, or breaking other house rules), and invariably my suspicions are validated.

I would love to be able to charge these people a reimbursable fee ahead of time, or have a credit card on file so that I could avoid the ridiculous of hassle of having to deal with AirBNB, whose customer service is horrible. Any advice on how to deal with this would be greatly appreciated.