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Updated over 2 years ago on . Most recent reply

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John Carbone
  • Rental Property Investor
  • Gatlinburg
955
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1,090
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Are There Any "Apps" For This Guest Situation?

John Carbone
  • Rental Property Investor
  • Gatlinburg
Posted

Had a guest at a honeymoon cabin in the smokies notify me this morning that their boyfriend/husband just abandoned her on the trip. I didn't get into to many personal details since its not my business, but the crux of it was they needed to get 35 minutes into the major town to get a car rental before they closed at 12pm (and its closed on Sunday.) I tried handling the situation like I would if I was on a beach drinking my morning coffee. I had them check uber/lyft (no drivers), had them ask the car rental company for a ride (can't do it), call a local taxi (phone has been disconnected), called the cleaner (I'm doing a cleaning), called handyman (I'm with my kids at football practice.) Sure, it's not in theory my problem that they are in, but I need this person out of my property tomorrow morning. I have a new 7 day reservation checking in tomorrow at 4pm. So I ended up doing it myself. Just curious if I forgot of any "apps" that could have fixed this for me?

Most Popular Reply

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Collin Hays
#1 Short-Term & Vacation Rental Discussions Contributor
  • Property Manager
  • Gatlinburg, TN
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Collin Hays
#1 Short-Term & Vacation Rental Discussions Contributor
  • Property Manager
  • Gatlinburg, TN
Replied
Quote from @John Underwood:
Quote from @John Carbone:

 If you were local and had time then it made sense to help them get out.


It is usually the right thing to do to help someone out.

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SMOKY MOUNTAIN FALLS INC.

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