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Updated about 3 years ago,

User Stats

41
Posts
11
Votes
Timothy Colman
  • Investor
  • Crawfordville, FL
11
Votes |
41
Posts

Zumper landlord fees - SOLVED!

Timothy Colman
  • Investor
  • Crawfordville, FL
Posted

Hello all,

To keep this short I signed on with Zumper about a year ago for rent collection. They advertised this service would be free for landlords. 

First merchant was Stripe - no problems. Then came Card Connect. That’s when the fees started. $60 here, $30 there and then August brought a $160+ charge. Then a $29.95 in this month. Mind you, I haven’t used Zumper for the past two months. 

I went down the rabbit hole starting with my bank, then American Express, then First Data and finally Card Connect. I met a very helpful lady who confirmed those fees and will close the account. Their company seems unaware of Zumper’s claim of free services and this was the first they had heard of it. She said she will be sending it to their VP (my complaint). 

I’m here now to gauge how many others have been charged, are still being charged, and create a place to work together to rectify this. Class action, BBB, FTC fraud, etc. I have the point of contact for card connect for those who want it. 

They will refund this months 29.95 service fee. The large fee for august was their “annual fee.” 

Please post if you’ve been affected. 


Picture is of another who went through the same posted to BBB.

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