Automating Airbnb communications with guests

[Lauren Hofing]

Does anyone have an Airbnb process for once you get a booking?  For example: check in procedure, welcome letter, How's your stay, Thanks for staying, etc... 

I would like to create a timeline and automate the communication process for once I get a booking through their departure. 

[Allan Smith]

There are web apps that do this sort of thing. Airbnb has only released their API to a handful of approved vendors. I would recommend Googling to find one of those vendors who can tie in with the Airbnb system to set up your automations.

I only have one Airbnb unit so it wasn't worth the cost for me. My work around was to generate a small drip campaign and have my assistant copy and paste the guest's information into the CRM each time they book. The secret sauce There is Air B&B generates an email that you can send to and it will forward it to their email. It will be something like bobby&7495hsbridjj at airbnb.com