Dear BP Friends,

I have a tenant wanting to add a roommate. The applicant is apparently living in the US for a few years for an extended job assignment (film industry). Cozy.co isn't recognizing him for the purposes of tenant screening/background check. It gives an error message, saying it cannot verify his identity. Since he has only been in the US since November, I assume the software cannot pull any information about him, such as credit cards, registered addresses, voter registrations, SS#, etc. How can I screen him? And more importantly, how do I do a background check on him? We will be living in another unit in this multi-family property and it is crucial that he passes a background check. I'd appreciate any tips or information you can provide. Thank you,