Electronic Locks on Exterior Doors (MA)

[Jessica Turner]

When the property has electronic keypad locks on the exterior entry doors, is it required (by law) for the landlord to also provide the tenant with a physical key? (Property located in Massachusetts)

[Kevin Sobilo]

@Jessica Turner, you could put a combo lockbox on somewhere on the property with a physical key. This way if the tenant gets locked out, you can give them the combo to get in without making a trip. Then just collect the key later and put it back in the box and reprogram the combo on the box.