PM from Hell

[Carraig Stanwyck]

There are a lot of posts on here about tenants from hell, but what about PMs from hell (from a tenant's perspective)?

My wife and I rented a place in WA because we were contantly flying back and forth. We are the perfect tenants. As landlords ourselves, we know to take care of property and pay on time. We maintained a yard service to keep the yard up and only lived in the house about 1 week a month putting very little wear and tear on the place. The house is in a generally nice area.

Unfortunately, the PM is the rudest person we have ever met and the reviews online by many other renters show we aren't the only ones who think that. A couple of the many examples are:
- When the house was broken into we called the emergency answering service to ask if the PM was the one who had entered the house before we called the police to file a report. PM threated to charge us for the call because a break-in isn't considered an emergency. (ultimately, we found out a well-meaning neighbor with a key entered the house to bring a fedex box in out of the rain and decided to 'explore' a bit...)
- When the bathroom sink broke this week the PM acted like we were the worst people in the world for wanting to get the sink fixed. (called during normal hours this time).

If we had needed the rental longer than one year we would have found a new house STRICTLY because of the PM.

It certainly gives us a new perspective on ensuring that our PM treats us right AND treats our tenants right. I would hate to learn that my tenants wouldn't renew the lease, even if they liked the house, because of the poor service by the PM.

Something to keep in mind...