poor marketing of my property by PM company???

[Edita D.]

Hello,
we have a 2br/2.5ba house in Las Vegas (new to property investments), and I am not happy with property management company. Am I exaggerating, or should I take action? Our property has been on the market for 745$ for the past 25 days, usually it has 3 showings/week (as per PM). Here are the mistakes I found from their marketing ads:

--wrong PROPERTY DESCRIPTION when you dial the ad for the property. It's NOT our property that was advertised!!! So when potential tenants call 1-800 number, then they dial extension 120 to listen about our property, it advertises somebody else' property!!!!!!! Our property has been on the market for 25 days now, and NONE of prospective tenants mentioned this to the PM??? I am wondering if they are SHOWING my property AT ALL! Since we live in CA, it's hard for us to check on them..

--PM had advertised the property with only 2 baths, whereas the property has 2.5 baths. We asked them to correct their ad on craigslist and everywhere else (MLS). They corrected it on craigslist, but not on other MLS and websites...

--we asked them to lower the application fee from 50$ to 35$. They changed it on craigslist, and not on other websites.

Am I being a control freak or should I take an action?
Thanks for your input...

[Account Closed]

I pay all my prop man's 10% of rent collected. But;

I had a bad experience back in 99, and PM's haven't built my faith back up from there.
What I'm going to say, isn't going to sound good.

I've flown out to rent the property, because I know how to do it. You'd think, a PM should know this, right?
They aren't losing the mortgage payment each month when it's not rented, you are!

If the PM can't do it in 2 weeks. I'll fly out and do it myself.
Sorry, this is a sore subject for me.

Something as simple as putting a drop of vanilla on the a light bulb in a few rooms and turning the lights on. (Don't do this with the light already on). Which will give the whole place the smell of 'their' mothers cooking from the old days. And opening certain blinds if it'll let light in and not have a bad view, open them up. Just these two things can get your property rented, and these so called professionals, can't figure this out.

When I show a property, I'll set an appointment for tomorrow at 4:15. Everyone gets the same appointment. When you have more than one show up for the appointment, just apologies that too many people showed up at the same time, you aren't lying, you never know if they are or aren't showing up. But it now gives a competition between the looky-loo's. I also do this for all my lease option deals, it works great.