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Updated over 6 years ago on . Most recent reply

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38
Posts
10
Votes
Curtis Reid
10
Votes |
38
Posts

Tenant calls @1:00 am, lost keys and can not get into apartment.

Curtis Reid
Posted

How much is the fee to replace lost key or go to house to let tenant in.

Most Popular Reply

User Stats

120
Posts
67
Votes
Vern M.
  • Property Manager
  • Bowie, MD
67
Votes |
120
Posts
Vern M.
  • Property Manager
  • Bowie, MD
Replied

About 3 months ago a tenent locked herself out of the apartment. The policy that we have is that during work hours, we will charge $50 to change locks, $40 for a new key. After hours, they need to hire a locksmith and provide us with a key the next morning. These options obviously did not appeal to the tenant. ...... So she called the fire department and said that she left a pot on the stove. 

Fortunately, we were able to contact the fire chief, who verified that there was not pot on the stove. We charged here$600 to replace the fire rated door, and got the fire department to issue a false alarm fine that we passed on to her as well. And of course, the 30 notice. (but it's DC so she's still here)

  • Vern M.
  • Loading replies...