Accept/Decline Tenant? BP SmartMoves vs. Intuition?

[Joshua D.]

So, I recently ran a background/credit check on an interested tenant. BP Smartmoves recommends to decline this tenant, but on their payment history, they've literally never missed one payment. However, their partner's credit is awful with tons of late payments and collections. They both got declined. Bottom line, do you always go by BP's recommendation through SmartMove? Tell me how you make the call. Thank you. 

[Jeff Bridges]

Originally posted by @Joshua D.:

So, I recently ran a background/credit check on an interested tenant. BP Smartmoves recommends to decline this tenant, but on their payment history, they've literally never missed one payment. However, their partner's credit is awful with tons of late payments and collections. They both got declined. Bottom line, do you always go by BP's recommendation through SmartMove? Tell me how you make the call. Thank you. 

 They havent missed one payment on their bills, but what did the landlord references say about on-time rent for both of them? I ask about any late payments, did they have to file in court on the tenant ever, and how did they take care of their unit? Did they get their entire security deposit back. I take landlord references over whether they pay their credit card on time.... Do they collectively make 3x the rent in income so they can stand a chance of paying rent in full and on time? Can they get utilities in their name with bad credit? feel free to share more of these details if you want additional feedback...