Tenant utilities and pet deposit

[Mano G.]

Hello BP, I have 2 questions regarding tenant payments. 1. One of our tenants moved out on Oct 31st at 5pm. Tenant pays all utilities so we requested them to transfer to our name starting Nov 1st (since they were at the unit most of Oct 31st) However, it looks like the tenant actually transferred services on Oct 31st itself. should we bill the tenant for Oct 31st charges? can we deduct it from security deposit before we send it back? 2. This is a general question. If a tenant has pets and we charge a non refundable pet deposit for one year at the time of a new lease, do we charge the non refundable fee again when it's time to renew the lease for the same tenant? Or do we charge only when a new tenant moves in? Thank you!