Automated management and/or repairs

[Brendon K.]

I feel like property management should be pretty much automated. Tenant has a problem toilet? They call a number or go to a website and put in a request. That launches automation to summon a repair person who isn't you, or maybe it IS you sometimes (when you want to deal with it) but then you can switch it off or on. 

I've heard of a few services from the podcast. Which do you use, why do you like it? Would you recommend it to someone who's just starting out who needs to save every dime he can? How does it work with the people who actually do the work? Are there any pushbacks?