Best way to switch out property management

Best way to switch out property management

Yonkers, NY · Member since 2017 · 57 posts · 10 votes

In one of our locations, we allowed the realtor to be our property manager in upstate New York.  This portfolio has grown quite a bit and it seems the current PM, a one man gang, just cannot handle the management.  He's a good guy, but doesn't seem to know when to say when.  He has about five of our properties which equates to 18 units in total.  We have five vacancies and three pending evictions with and two current evictions.  He claims it's not his fault, it's the type of clientele of low income (700 - 900) per month per unit.  He doesn't always respond to us in a timely manner, I mean days or not at all.  One unit, which is a half a block away from a college has been vacant for several months.  We've interviewed a few property management companies which have several hundred units under their management and 5 + employees.  They seem keen on taking over the portfolio.  We have an agreement, however, since vacancies are over 60 days old, we have an out on our contract.  Two of the units don't even have a PM contract yet.  

What is the best way to transfer the properties?  Should we gradually take them away?  Should we split them between both companies?  I just think the realtor/PM is overwhelmed as he's not a bad person, just doesn't have the resources to manage our properties.  He's trying, but due to the vacancies and evictions, we're losing about 4k a month.  

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  • Investor · Reno, NV · Member since 2017 · 66 posts · 39 votes
    9y

    Business is business . If the manager does not do the job get rid of him.  There are online PM company evaluations.  Start at yelp.  I wished I had done so 3 years ago, when I finally yelped my manager I was shocked I was not the only one having a bad experience.  I pronto looked for some one better.  I you have friends in real estate ask them who they recommend.  But still confirm the info online.  I had the bad luck to sign up with an established company that just had sold and the new owners did not do a good job.  I knew something was up when the staff assigned to me was quitting.  When I looked over the monthly statements, they had charged me for all kinds of work they never performed.  And if you are loosing money every month that is red flag.  You should never have to evict people if the PM screens them well! 

    Good luck!

    Betty

  • Yonkers, NY · Member since 2017 · 57 posts · 10 votes
    9y

    Never thought of Yelp for PM.  Thanks for the tip!

  • Yonkers, NY · Member since 2017 · 57 posts · 10 votes
    9y

    Not many Property Management companies listed on Yelp in the NY Capital.  Anyone have some recommendations?

  • Investor · San Jose, CA · Member since 2017 · 2 posts · 0 votes
    9y

    I'm looking for good reviews for contractors and property managers in the Phoenix area for now.  I've seen a few people mention Yelp.  Thanks for the suggestion.  I've also seen suggestions to use online sources, like Yelp, etc.  What is the etc.?  What are other good online sources for reviews in addition to Yelp, in case we want to dig deeper.  Thanks!

  • Real Estate Investor · Audubon, PA · Member since 2009 · 13k+ posts · 8k+ votes
    9y

    @Darryl Smith - Well, the local REIA might be a good source for various real estate related trades; usually, you can find those on meetup.com

  • Real Estate Investor · Audubon, PA · Member since 2009 · 13k+ posts · 8k+ votes
    9y

    Another way is not quite as obvious, but a PM company should have some rental ads posted on the well known sites for such ads; when you see the same contact information appear in a number of ads, you have probably found a PM company ... whether they are any good or not if course is harder to tell ...

  • Investor · San Jose, CA · Member since 2017 · 2 posts · 0 votes
    9y

    @Steve Babiak  - Thank you, Steve.

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