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Updated over 7 years ago,
Advice: Needy Tenant
Hi,
I have an older rental with a tenant that never stops wanting some repairs. When they moved in, we did the walkthrough and signed on that the home condition was satisfactory.
I've had a few repairs done in the year they moved in- 2 sockets not working, a fuse replacement for the HVAC, replacing the range when the oven died on Thanksgiving evening, water leak above water heater and and an exterior water faucet replacement. All work was done within 72 hours of complaints registered, some earlier.
All through, the tenant has insisted I replace (not repair) despite advice from servicemen that it's not necessary. Then insisted that I used unlicensed workers even though I source from Angieslist and have furnished them with company names and certification. Recently, I refinished the counter tops and they claimed there was spray residue all over their furniture. I asked for pictures/proof which they admit "you cant really see it in the pictures". Went over and didn't see any residue. Now, they have asked us to pay for paint so they can repaint the living room ("the current color was a crappy job", they demand a backsplash in the kitchen....
I understand I have repaired more often than what tenants would like but is this ridiculous? My spouse wants to outsource to a property manager but I'm not sure that would solve the escalation. We still have about 8 months on the lease.