Show Appreciation for New Tenants with Major Repairs

[Brian Olson]

Hello, 

I recently had a couple years of bad tenants placed by a terrible management company. We finally gave both of them the boot and I've now taken over the property management. We put a ton of work into the property to get it back into good shape and now have some good tenants in the property (as far as we can tell so far). The tenants have been in the house for about 3 weeks now and we've had several major repairs. 

We're taking care of everything, but I'd like to do something nice for the new tenants since I feel bad. If I were in their shoes I'd consider renting out unit a mistake and regret doing so. It's just been one thing after another that require the tenants to babysit maintenance on the home. They've had to take at least 4 days off work in the past 3 weeks to get repairs done (think bathroom flood, discovery of mold, etc.). 

I was considering sending a gift card but not sure what, if anything, is appropriate. Any thoughts or experiences are greatly appreciated. 

[Craig Curelop]

@Brian Olson - What are your tenants like? If it is a couple, I would suggest a bottle of wine, a gift card to a nice restaurant nearby, and a nice thoughtful card apologizing for the inconvenience. 

A thoughtful gift with a thoughtful card will go a long way. 

Let them know that you are there to make sure they 100% enjoy their living experience at your property and you are there to help along the way.