Tenant lost keys

[Grand Wally]

Opinions are welcome....

A tenant has called twice now in 1 month saying they were locked out of their apartment. I drove the 30 mins from my house to let her in the first time, but this last time I told her "sorry...can't do it until tomorrow morning". I don't like this tenant and she is late paying rent each month.....

Was this a good decision to not drop everything and go let her in?