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Updated over 9 years ago on . Most recent reply
Inherited Tenant Welcome Package
I will be closing on a 3 family shortly. All tenants are at will. I am located in Massachusetts. I will have a welcome package to introduce myself including:
1. Welcome letter
2. At-Will agreement with rent amount, due date, where to send, etc
3. pet addendum, so they won't have any more pets, etc
4. property "rules" - how to request repair, what is not allowed, etc
5. Gift card to local pizza business
Question: Do I need to give and have them sign a lead disclosure as the new landlord? Technically they should have already received that when they moved in from the previous owner. Do I need to re-issue since it's a change of owner?
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Here is what we give to our new tenants:
EFFECTIVE IMMEDIATELYNew Property Manager Notice
Dear tenants,
The owners of your building have contracted with _________________ to manage this property. Any questions or communication need to be through __________. We will be handling your maintenance calls and accepting your rent payments for the owner(s) effective, IMMEDIATELY.
CALL or EMAIL US TO UPDATE YOUR CONTACT INFORMATION
New Features and Requirements:
Payment Options
Once we have your email address we will set up your online tenant portal
Automatic Electronic Funds Transfer (set up in your online tenant portal)
Personal Checks are accepted online only at _____________ (online tenant portal)
Money Orders can be put in the drop box or mailed
WE DO NOT ACCEPT CASH
Rent Payments:
Rent is due on the 1st of each month and late after _________ of the month. Late fees are ______________ and will be assessed to your account on the ____. Accounts unpaid by the ___ will be subject to eviction procedures and additional late fees.
Pay Rent to: "_____________"
Maintenance Requests: All service requests, except emergencies, need to be made in writing. This can be done by through your online tenant portal, by email, or on paper and dropped in the drop box at our office. Emergency number is _____________
Please contact us with any questions or concerns. We look forward to serving you!
Thank you,
Also, we try and get new tenants to sign a new lease with us if possible. That way we know what the agreement is, instead of using an unfamiliar lease agreement.