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Landlords/PMS, what makes a good Property management software? Need your help
Im a college student currently working on my capstone project where Im aiming to build a property management software. Im hoping to make it bigger than just a simple class project so Im seeking to learn from the best sources possible.
Here are a few questions, but feel free to share anything that comes to mind:
- What property management software do you currently use?
- Do you like it, or is it something you’re just putting up with for now?
- Also, how many properties and doors do you manage?
- Have you switched PMS apps before? If so, why?
- Was it due to features, lack of scaling, or something else?
- What are the absolute must-have features in a property management app? Any non useful ones?For example:
- Tenant Management
- Lease Automation & E-Signatures
- Online Rent Payments
- Tenant Screening
- Maintenance Request Tracking
- Market Vacant Properties
- Income & Expense Tracking (Do you use QuickBooks and want to continue, or does your current PMS have its own solution?)
- In-App Messaging
- How important is a tenant portal for you?
- Do you want tenants to have access to a portal where they can make rent payments, submit maintenance requests, and view lease terms? Would mobile app access be critical for tenants? If yes, is in-app messaging also critical? or is email sufficient?
- What frustrates you about the current software you use?
- Are there things it doesn’t do well, or improvements you think could be made? This could be anything from confusing UX to lack of certain integrations.
- How useful would a custom listing site be for you?
Thank you so much in advance! Any advice you have is greatly appreciated, and I’d love to hear your thoughts!