Tenant Inventing Issues Every Week

[Samantha Rye]

I own an up-down duplex and currently live in the lower unit and rent the top to an inherited tenant. He was a great tenant for the first 8 months or so but that has changed in the last 6 weeks. I am changing the front doors of both units (they are functional but very old and energy inefficient) and I had difficulty finding someone to come and do the work in the summer time as everyone was fully booked. Now that the fall has come I've been able to get it quoted, and the doors have been ordered and will be installed in mid-late Oct. Starting at the end of August, the tenant began to complain that he didn't like the timeline of the install and since then he has been sending me texts every Monday or Tuesday morning between 8:30-9:30 am complaining about something. He told me his front door had come off the hinges but when I went up to inspect (within the hour) the door was working fine and he said he was able to "put them back on". He sent me very dark pictures of what he described as mold around the door frame and then called me 15 min later from Canadian Tire saying he wanted me to pay for a respirator and mold spray. I hadn't observed any mold when I was there the Tuesday before about the hinges and when he got back from Can Tire, I went up to inspect but he said he had already cleaned it all away. This morning he said there was a hornets nest and that he had been stung twice. He has previously complained about a wasps nest which wasn't there when I went up to inspect it. I respond to his texts in a prompt and professional manner (same day during business hours) but if I don't respond within the hour he will call me. Last Tuesday, he sent me a text asking for an update on the door and when I didn't immediately respond he called and ranted at me for 20 minutes saying that I wasn't keeping him updated. I told him that I had kept him abreast of the situation and that "I would provide him with the appropriate notice when the installation was scheduled". After repeating that 3 or 4 times, I said that I wouldn't keep repeating myself in the call and ended the conversation. 

I want to make sure that I am addressing any legitimate issues with the unit in a timely manner but I also don't want to be jerked around. I am considering ignoring his messages this morning about the wasps nest (he said he'd been stung, that he was buying wasps spray and then asked me if I had recommendations on what to do) but I don't want to be negligent. Any advice on how to handle this situation would be greatly appreciated. 

Thanks!