Tenant Claiming Damages To Personal Property

[Emmanuel Sanchez]

Hello BiggerPockets fam,

I am wondering how to approach this issue with my tenant. Earlier this month, my tenant uncovered water damage along the baseboards and lower walls of the master bedroom. Immediately, we contacted our home builder (D.R. Horton) since the property is only 10 months old and has a 1 year warranty. Apparently, the concrete slab that houses the water/well system had a crack that served as the intrusion point. The concrete slab/equipment runs along the exterior wall of the master bedroom. Vendors are taking care of the work that needs to be done. All good up to here....

Now, my tenant claims that there is damage to her brand new bedroom set. I have not asked for images yet, because I am unsure as to how to proceed. Who should be accountable for this? Landlord? Tenant? Home builder?

Thanks for the help!

[Richard F.]

Aloha,

Agree, that is exactly why they should have Renters Insurance. Tell them to submit a claim to their Insurer, and provide them the contact info for the Builder.