RentPrep.com Fraud Issues?

[Hilary Stalder]

Good afternoon BP Community!

We are currently trying to screen a tenant with the RentPrep.com software SmartMove. I've used this on all our other tenants in the past and it's worked great. This tenant said her bank advised against it because they have had issues with breech of data in the past. I'm not sure what to do, at this point she's already started the process and I have verified her credit score, but I like the idea of doing everything through RentPrep because they look for landlord specific items. It looks like we're missing the income verification portion. 

Any ideas on alternate sites? I hate to have her start over, but I think she will have to...