What would you do? How long do you give your PMs?

[Anthony W.]

Hello everyone. Just a question... How long do you give your PMs before firing them? I have recently hired on a PM in the Cleveland area who seems to be all show no go. I think I have been fairly clear with my requests and they have not even considered actioning them. They are actually shutting them down. Some context. I am an overseas investor and I recently bought a duplex that I learned was being under rented AND I pay all the utilities. As you can see as an investor this is a no-go. The price was good for the duplex but I can pay all the bills and let them live there for under-market rents. What would you do in both these situations?