Best platform for tenants to pay rent!

[James Rador]

Looking to turn everything over to online rent payment what is the best platform to use I see a lot of people talking about cozy, Zillow etc which one is your favorite?. Does anybody worry about the grace period from when the tenant pays till you see the money actually show up in your account on these platforms?, Thanks in advance for help!

[Shalane C.]

I did a lot of research on this and it seems there are some things to consider before selecting a platform.  1) Are you only wanting to collect rent or do you want to tenants to apply, sign leases, request maintenance, etc through a platform?  2 ) Many platforms don't offer much in the way of true accounting features.  Is this something you're interested in?  3) How easy is it to use  -- both for you and the tenants? 4) Cost -- your annual cost as well as cost to receive payments.  5)  Is the platform suitable for the size of your portfolio?  6)  How easy-to-use is the platform's interface?  Do they have apps?  I downloaded the owner and tenant apps for several platforms to review them.  

These are just a few of the things I considered.  I went in not really knowing what I wanted from a platform but after a lot of research, the distinctions became clear.

I considered MANY platforms and ultimately decided on RentRedi.  I've honestly struggled a bit getting things set up but the customer service has been very responsive and so far I'm pleased with it.  I'm sending pre-qual questionnaires and have tenants actively applying with no issues thus far.