Getting out of a Timeshare

[Jason Bee]

Hi BP,

How do you get out of a timeshare? My friend's parents have had this timeshare for probably over 15 years, the agency keeps raising the price, sometimes not provided the room they purchased and given lower quality accommodations, as well as messed with their rental dates. Is this something they can just cancel & get out of or do they need a lawyer? Any input would be appreciated, thank you.