Things to look for in a mortgage lender/broker

[Andrew Swart]

In my limited experience, lenders predominately offer the same thing (though I could be wrong about that). What would you recommend looking out for (characteristics, credentials, etc. they should or shouldn't have)? I've had casual conversations with a few different mortgage lenders and brokers, but when it comes time to pull the trigger I'm not sure how to pick who I work with. Any advice? Thanks in advance.