Knowing when to get a new realtor

[Chris Pasternak]

At what point do you severe ties with a realtor who is just not living up to your standards/expectations?

My realtor has done the following (but not limited to) and he has me on the brink of relieving him of his duties:

1) talked to other clients or realtors, or even held personal phone calls during a house viewing (more than once)

2) told me that he shuts his phone off from December 24-Jan 2

3) Sometimes does not respond to calls/texts within 24 hours

4) Didn't know what ARV meant when I used the acronym and then proceeded to say he never heard it called that before...

Maybe I'm answering my own question, or maybe I'm being overly picky but usually I'm right about my gut instinct. Seeing as REI is a new field for me however, I'd like to get others opinions.

Thanks! Happy holidays!