Water Damage and Broken Pipe

[Marlia Stone]

Hello BP,

I have a duplex located in the philadelphia area. My property is completely vacant while it is being worked on, and I haven’t been there in about a week or so. This evening I sent over someone to my property to check the water heater, but I was faced with an even bigger problem. A pipe bussed in the ceiling of the first unit that caused severe damage to the ceiling, floor and wall structure. The water went through to the basement as well causing damage to the ceiling and walls.

I’ll be calling my insurance company today. Has anyone ever experienced this? Any advice on this if you did go through your insurance?

[Allan Smith]

Yes insurance for sure. 

make sure to winterize vacant houses in the future.