Finding maintenance people

[Allen B.]

Hi All,

Am getting ready to own some 40 rental units in Chicago, in a couple of south side locations. I'll be self-managing, and have both the time and pretty solid experience. There's just one problem (ok, probably more than one) which is finding a maintenance guy or appropriate small group. Back in Atlanta when I was younger and single, that was usually me. In an emergency it still might be, but that's not exactly a path to success. Plus, my wife understandably hates the idea, especially during Covid.

So question to you multifamily owners, especially those who self-manage: How did you find your maintenance solution?

If you're in Chicago, I'd love to know specific references to people or firms. And even if you're not in the area, what approach have you taken?

Thanks,
Allen

[Andrew Schutsky]

100% referrals have always been the best source of maintenance/contractor work for us.  I've found networking with brokers, PMs, and flippers to be lucrative in this area as well.  Sometimes fellow investors will keep their handymen somewhat quiet to keep them to themselves - as you get to know them better they'll let you  in on their "secret". :)

Of course having 75+ units in the same area will afford you to hire full time which make things much more efficient!