Small multi family: What is your property management model

[Krishna Chava]

How do you manage an apartment complex with less that 70 units? Do you have an onsite property manager and/or onsite maintenance tech?. Do you directly employ people or pay a property management company that employs onsite staff? (similar to large apartment complex model).

I own 75 units, 50 of them in same subdivision (own most of 2 streets). I let my maintenance guy stay for free in one of the units, pay him when there is work, let him find work when I can't employ him. I manage everything else myself. So far working good but not a perfect or scaleble solution. 

I am co-founder of a startup developing Artificial intelligence based monitoring tech to constantly watch out for any issues either with tenants or maintenance issues.  We are in engineering phase and seeking feedback from bigger pockets community about the pain points in managing small multifamily properties.