Listed on bank REO site, listing agent will not present offer

[Melita Costoso]

I found a listing on a bank REO website a couple of months ago on a property we could afford to pay cash for. it is NOT listed on the MLS. Our agent took us to view the property the day after it was listed on the website. There was not a door handle to get inside. Viewing through the windows was enough. We immediately signed a full cash offer no contingencies. When my agent called the listing agent he was rude, curt and hung up quickly. After calling him again he said it was not ready to take offers, the property is going to auction.com. My agent submitted an offer anyway... no response. A few days later the listing agent called and said send the offer over. We did. Then he says 'sorry we jumped the gun' we're not ready yet. Have to evict someone. (There was NO ONE living in the property.) Every time my agent calls, he says 'still not ready.' I have called the asset management department of the mega bank. They are limited in what they can do from a call center. Anyone else have this problem or advice? I really really want this place.