Anyone with experience using Homeward?

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Does anyone have experience using Homeward (https://www.homeward.com/homew...)?

It seems like a good program. They do charge anywhere from 1.9% or more, but that's only if you don't use them for the actual mortgage. And supposedly they match rates from other lenders. Sounds like a good idea all around. But was curious if anyone here have real life experience with them.