Winner on Auction.com....HELP!!!!

[Gary Harrell]

I had the winning bid on Auction.com. It's my first acquisition. After the auction closed, I started the process with a hard money lender. They want the sales contract. Auction.com wants a statement of some kind from the lender stating there are no contingencies on granting me the loan, or something like that before they'll send me the contract. Inexperience is causing me a lot of anxiety here. How can both sides be waiting on the other side?