What info should I be able to get from listing agent?

[Martin Elkins]

Hey everyone, 

Super new to RE here.  I am just starting to evaluate deals and I'm looking at multi-unit properties for potential house-hacking if not just getting the most for my $$.  This is just an example but I'm looking at a 7-unit property that's 1 studio and 6 1/1s, all rented long term.  I have a family friend that sent me a few listings to evaluate knowing I was looking at multi-unit.

I had asked about the current tenants, rent rates, terms, etc and the response I got was this: "Listing agent will not provide any information about cap rate, net operating expenses, tenant leases or viewing until a contract is submitted. Contract can be written contingent on satisfactory search, appraisal and finance approval."

Is this pretty run of the mill?  Seems a little shady to not share the info?  I know you can structure the contract for all types of contingencies but I'm green on that too.  Just looking for guidance.  Thanks in advance.