Caliber Home Loans -- Help with getting deal done

[Kalimah Jenkins]

I am trying to buy a house from a seller who received a 1099C from Caliber Home Loans. The loan came up on title because Caliber never released it. I know there is for and against arguments as to whether the lien should be released and I'm not looking to debate that here. I'm just looking for a way to get in touch with somebody/anybody at Caliber. They literally don't have any phone numbers for this. The seller has emailed them no less than 20 times without response. Any suggestions? Thanks