Virtual Assistant Guides

[Account Closed]

Hello,

To those who have experience using virtual assistance, how detailed is the instruction you provide?  I was planning on composing a detailed step by step instruction and supplement it with a video demonstration.  While building the steps I wasn't sure how detailed I need to be.  Should it be general and short or overly comprehensive and very long?  It becomes more difficult when trying to detail the numerous ways to look up information given a lead, e.g. once identifying one parcel associated with a individual to review the information to identify more owners and parcels.  How much ingenuity can I expect without detailing explicit steps for all the different approaches?  

What are strategies are you emplimenting?

Thank you for your concern.

- Joe

[Shaunda Hayes]

Hi Joe! 

The answer to that question is quite hard to answer because simply put, all VA's are different. Your instructions might be harder for a non-native English speaking VA with no experience with real estate to understand versus a native English speaking VA who is also a licensed realtor. It all depends on the tasks you would like your VA to complete and again, the specific VA.

In my experience, if you want it done correctly, you should definitely spell it out in detail. Worst case scenario, your VA won't get it and you will need to hire a new one, but you still have your technical videos for your new VA who just might get it w/o all the extensive instruction. So it's definitely worth the small investment of time. You really have to gauge the capabilities of your assistant, he/she may not need detailed instructions based on how much experience they have with the tasks you are asking for. This is something that you can avoid if you ask the right questions when it comes to hiring your VA. Let me know if you have any other questions/concerns, or need help with questions for hiring the right VA for your needs. Hope this helps!