Title company won't give my $20,000 EMD back

[Nat C.]

I had a property under contract in August 2014. After doing inspections, I realized the scope of repairs was too great so I decided not to proceed. 

The selling agent told me it was no problems and sent me the cancellation form and told me I would get my $20,000 back within a week or 2. 

2 weeks passed with no money so I called him and he told me I needed to contact the title agency directly. I have been calling and emailing them consistently for months. I keep getting shifted around from person to person. Each one says 'I will follow this up and get back to you immediately', which of course they never do.

It is now beyond frustrating. Does anyone know how I can get the 20K back without further nonsense?