Damaged New Cabinets

[John Davis]

Hello all!  I've been lurking here a while, and I finally need some feed back.

I am currently in the final leg of a 2 family rehab, (203k) where I will living in one unit.    Cabinets (Aristokraft) were delivered this week and a few cabinets were damaged upon receipt.  One has a crack in the maple wood front (5" split north to south where opposite of the hinge), and the other damage is on the particle board (3"x 3")  near the back of the cabinet at the top.  

Is this something I should push my contractor push to have replaced, or should I trust that the carpenter installing them will be able to fix the front ascetically and that the particle board damage is irrelevant to the overall functionality of the cabinets? 

[Laureen Youngblood]

John,

Welcome.  Push Replacement.  Damaged wood fronts and particle board (which is another discussion) can not be repaired to any sufficient degree.  If your contractor/carpenter attempt to repair them then Aristokraft is not responsible to hold up their warranty if you change your mind after the fact.  Don't touch them - take them back - have them replaced.  Because it is the shipper/manufacturer damage then they should expedite the order for you.  I would insist on that.

Cracked particle board is a disaster waiting to happen.  In the future I would stay away from particle board cabinets all together.  All it takes is one leak to completely destroy the structure of your cabinetry. Plywood boxes are the most structurally sound and longest lasting.

I have sold and had installed cabinets, both custom and semi-custom/manufactured for the past 9+ years.  Not holding the manufacturer responsible for delivering damaged cabinets will only hurt you in the long run.

Hope this helps and Good luck!

Happy Holidays

Laureen Youngblood