Avoid Working with Leslie Pappas of Archer Investors - Complete Review

Avoid Working with Leslie Pappas of Archer Investors - Complete Review

Laguna Niguel, CA · Member since 2012 · 122 posts · 58 votes

I would avoid working with Leslie Pappas / Archer Investors at all costs. If you are inclined to go down the DST route, I would highly recommend going with a RIA who can help save you on fees and provide true due diligence analysis. I originally didn't plan on writing a review on her, but after reading a recent post (shown below), I wanted to warn others about her "due diligence", handling of investor concerns and follow-up communication. Keep in mind that her commission on DST deals falls within the high single-digit percentage range, so the quality of service should reflect the premium fee being paid.

There are many qualified Sponsors to consider. In my firm, we underwrite the Sponsor as a company in addition to their individual offerings. It is entirely possible that a Sponsor can be approved, but an individual offering may not.

This industry, like all real estate, has its ups and downs. Those that tend to have a bad experience, is typically tied to poor Sponsor selection or offering selection. It's vitally important to know who you are working with, and have the history of the players involved. I see former players from the 2000's coming back to the industry under different business names, and some of their prior work was less than stellar. It's important to have the advice and perspective of an industry old-timer, in my opinion.

The sponsor and specific deal she highly recommended to me back in 2017 should have never passed any due diligence check both from a sponsor point of view and deal point of view.

Specifically, the sponsor, Nelson Brothers Professional Real Estate (NBPRE), and later Nelson Partners Student Housing, NB Private Capital (NBPC), Versity, Versity Invest, Versity Investments, and Crew Enterprises (constant rebranding/renaming to hide past issues) had yellow/red flags about them before I invested in 2017. After attending industry meet-ups and conferences, I learned that the fighting/disagreements between the Nelson Brothers (Patrick and Brian) had been ongoing for years. There were even some companies that refused to do business with them out of an abundance of caution. Leslie seemed completely unaware of any of this even though she mentioned she had a great relationship with Brian and has worked with him for years. She even continued to promote NB Private Capital Student Housing until the end of 2020, which was astonishing, especially given that this was during the height of Covid. At that time, there were public records showing missed payments and multiple distressed properties, not to mention the overall struggles of the student housing market.

Even the underlying investment showed major red flags in the PPM which she never disclosed or mentioned to me. For example, the pro forma projected that the property tax expense for Year 2 and Year 3 to actually be LOWER than what was paid by the seller the year before the sale. The seller paid $492k in property tax in 2016 and the pro forma showed a tax expense of $472k in 2018 and $484k in 2019. The actual 2018 property tax ended up being $797k and $822k for 2019. This was almost 70% higher than what the pro forma had stated. It’s inconceivable to me how someone with a RE broker license, a CCIM, and a plethora of Series Securities Registrations can think that the property tax valuation would be reassessed at a LOWER value after knowing that the subject property and neighbor properties were being sold for record prices with each recent sale. When I asked for her due diligence analysis on the property tax expense component of the deal later on, she simply responded she didn’t remember. Other RIAs who sell DSTs will provide documentation with their full analysis of each deal they recommend. I would have expected something similar when I asked about it, not a recollection from memory.

Another yellow flag in the PPM was regarding the Sales Commission under the property disposition stage. Instead of stating an actual % or not to exceed number (typically used in PPMs), only the term “market rate” was used. You can guess what kind of commission % was deducted from the sales disposition proceeds. Of course, the broker was “Nelson Brothers Professional RE” who is currently involved in many lawsuits and has judgements piling up against him.

If the lack or incompetent due diligence on the sponsor or underlying investment wasn't bad enough, her follow-up and handling of my concerns was even more infuriating. She did nothing more than just forward my e-mails with my questions and concerns and set up a few calls without adding any value to the communication chain. Many meaningless emails such as "thanks" or "let me know if you need anything else" were sent to the sponsor after receiving non-answer responses from Versity/Crew. I would have expected her to push for full answers to my questions or add further clarifying comments/questions based on her own experience with other sponsors. Even when the sponsor admitted to numbers (close to $1M) not adding up or false statements being made, she made no attempt further push the issue. There were only 2 times she was proactive with any sort of communication with me. The first was after our introductory phone conversation when she was aggressive in asking me to fill out all the financial documents and forms in order to complete the purchase of the DST. The second was when the DST was about the go full cycle and she wanted to know what my plans were with the proceeds and whether I was interested in rolling it into another DST.

The investment she highly recommended ended up performing poorly and many questions about previously non disclosed expenses/fees and escrow prorations remain unanswered. After reading about the ongoing litigation against Versity/Crew, I have suspicions of potential fraud.

Anyone who is invested in any Nelson Brother/Versity/Crew deals should perform a google search on “brain nelson lawsuit”, “patrick nelson lawsuit”, “nelson brothers lawsuit”, and “versity invest lawsuit”. It’s quite eye opening.

I hope this post helps at least one investor avoid the same path I took and saves them from the nearly 8 years of frustration I've endured.

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Member since 2024 · 99 posts · 176 votes
1y

Thank you for this Eric. I own two Versity/Crew properties and have similar frustrations and experiences with them AND the broker/dealers who handled my transactions. Unanswered e-mails and misleading investor updates from Versity/Crew. If you have a Versity/Crew story I'd like to hear it. I will also do as Melanie suggests and submit a complaint to the SEC. Versity/Crew currently has 8 active properties in distress, Tampa, Tempe, Reno, Austin, Houston, San Diego, Louisiana and Alabama. Five properties are student housing and 3 are multi-family. There are likely more. 

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  • Melanie P.Pro Member
    Rental Property Investor · Member since 2023 · 1k+ posts · 922 votes
    1y

    Thank you for having the courage to share a story of failure. The more successful you are the more you've failed in life and allowing others to learn from our own mistakes is often more helpful than the success stories. 

    Please consider taking some additional time to submit a complaint to the SEC. You can do it online or by phone. They will follow up  with you for documents and look into it, but it's the government --- don't expect to hear from them the next day. What she did requires that she be licensed as a broker or RIA. Did you get all of your principal back out at least?

  • Member since 2024 · 99 posts · 176 votes
    1y

    Thank you for this Eric. I own two Versity/Crew properties and have similar frustrations and experiences with them AND the broker/dealers who handled my transactions. Unanswered e-mails and misleading investor updates from Versity/Crew. If you have a Versity/Crew story I'd like to hear it. I will also do as Melanie suggests and submit a complaint to the SEC. Versity/Crew currently has 8 active properties in distress, Tampa, Tempe, Reno, Austin, Houston, San Diego, Louisiana and Alabama. Five properties are student housing and 3 are multi-family. There are likely more. 

  • Professional · San Francisco, CA · Member since 2014 · 876 posts · 301 votes
    1y

    Imagine my surprise to see this factually incorrect, libelous post on Bigger Pockets, a forum that I have contributed to for many, many years. Your intent in posting it was to damage my reputation and cast a negative light on me, personally.


    Eric, never once in 7 years of working together did you complain to me about my work. Given all I’ve done to advocate for you on this investment, one would think I might have gotten the courtesy of a heads up.

    Given the tenor of your post, a reader would think you lost all your principal on this investment, when in fact, you lost none of it. Upon sale last Summer, you received 86% of your original investment back and over your years of ownership, you received 28% of your investment in distributions. In fact, you came out of this investment 14% ahead. Certainly not the return we hoped for or planned for, but also certainly not a loss.

    The student housing industry, which you invested in, was decimated by COVID. When enrollments tanked and classes were no longer being offered in person, the student housing industry was cratered. There was little to no demand for student housing. That’s why this investment didn’t work out as we had hoped.

    All issues with Nelson Brothers/Versity/Crew surfaced after the onset of COVID. Absolutely no amount of due diligence on my part in 2017 would have revealed the negative effect of COVID on the industry. Nor would additional due diligence on Nelson Brothers in 2017 have revealed anything about the brothers eventual fallout. Once COVID hit the industry, we no longer represented student housing from any of our sponsors.

    Eric, I represented your interests to the sponsor in ways that you will never know, as you weren’t privy to the communications. Everyone in this industry knows that I am a fighter when it comes to protecting my clients. Right up until the property sale and as recently as two weeks ago I’ve been fighting for your interests.

    During my 20 years in this field, having served over 1400 satisfied clients, I have never once experienced a public attack. This is a first for me. Your post is libelous. Your post title is about me and my work and was intended to damage me. I wish you had the courage to mention any negative feelings you have had about my work to me directly. This is the wrong forum for it.

  • Laguna Niguel, CA · Member since 2012 · 122 posts · 58 votes
    1y

    The intent of my original post was to provide a factual, comprehensive review of your services and investment recommendation based on your extensive due diligence. You previously mentioned “The analysis performed is exhaustive. All the reports are reviewed. Third party analysis is reviewed. Market analysis is performed.”  If any part of my original post is factually incorrect, I will gladly update it. I'll provide some additional facts based on your response, but don't want this thread to spiral into a back and forth dialogue. I’ll let readers decide how they want to interpret the facts I stated.

    The underlying investment was student housing. Early 2017 investment, assumable, high 3s fixed-rate debt with a 5-7 year expected hold period. This investment should have done very well based on these facts, but the biggest drag on performance was the yearly high "unexpected" property tax expense ($300-500k drag on NI per year). As mentioned in my original post, the use of a lower property tax expense projection (even lower value than the year before the record sales price) in the pro forma should never have passed any due diligence check (it was 70% off from pro forma!). This was the single largest contributor to the significant under performance of the investment. The other contributing factor was the poor property management and sponsor asset management of the properties. It's very disingenuous to blame the overall poor performance on Covid and not even mention the property tax expense issue. For reference, the occupancy for Fall 2020 was 97%, Fall 2021 was 100% and 99% for Fall 2022.  

    As for "nor would additional due diligence on Nelson Brothers in 2017 have revealed anything about the brothers eventual fallout". The official separation happened early 2018, just about a year after your due diligence on the sponsor. As a reminder, this was not just a standard break-up, but a toxic-split which led to the brothers not speaking to each other in the years that followed (in addition to lawsuits being filed). I find it hard to believe that there were no signs of any friction or issues that could have been uncovered in the years leading up to the legal split. Even after the split in early 2018, you continued to promote NB Private Capital deals (up until Dec 2020).

    It’s also misleading that you state “Once COVID hit the industry, we no longer represented student housing from any of our sponsors.” You continued to promote NB Private Capital (Brian Nelson’s firm) until the Dec 2020 when Covid hit in Q1 2020 and the effects were already known within the first month or two. You were also already aware of the poor communication from Brian and his team before Dec 2020. See excerpt from e-mail I sent you 7/7/2020 –

    “I'm hoping you can get someone at NBPC to answer my below questions. It's been close to 5 months now for some of these questions. The below forward only shows the e-mail thread AFTER these questions got escalated to Brad. When I originally invested with NB through you, I had asked about how well NB communicates with their investors. You mentioned no issues and that they are highly regarded student housing sponsor. To be frank, out of all my syndication and private equity investments, NB/NBPC has been the worst performing in terms of communication and responses. This e-mail thread is just one example of how long it takes to get a response from NBPC.”

    I hope others have the courage to provide comprehensive reviews of Brokers, Sponsors, Capital Raisers, etc. as there are many to choose from, but very few reviews even after years of in the business. 

  • Financial Advisor · Los Angeles · Member since 2020 · 54 posts · 19 votes
    1y

    Sorry to hear about your bad experience. Choosing is quality DST sponsor with a strong track record is essential when making a large financial tax deferred decision.

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