I believe it was things like group internet.But adding cell towers to increase income, or getting group discounts to help lower expenses, can help the hard working but low income folks have a good clean and safe place to live at an affordable cost.You can't help someone who is not ready or willing to be helped.

@Charlie Fitzgerald, unfortunately, i only have her cell numbers and her email address.

Does this mean I'm eligible for federal aide?

They can forward you emails they received from the university, too, regarding their acceptance or about student aid or about orientations, etc.  

You're discounting the very real possibility they could get low bono or pro bono representation through either the local legal aid society, who typically hates landlords, or a local chapter of the ACLU, if they are particularly sob-worthy people.But that is beside the point, as I think your recommendation for question reform is a good one.

If the problem is really bad, I would be willing to say consider a "car wash allowance" of say $10 a week which translates to say $40 a month of rent reduction...to me is easier than a car frame or self car washing.Speaking of particular tenants, I once had one who complained that her cell reception while inside is 2 bars instead of 4 bars as if this is something I have any control over. 

I accepted copies of emails from the university to the student saying they were accepted, and/or information about their student financial aid.  

With setting up custom rings you do not have to even look to know it is a call to your Google Voice number.During regular hours you can have it forwarded to your cell or office phone.  

Even if it's actually true, why should I care when my mortgage company, cell phone provider, etc doesn't care if I lost my wallet.

Only issue I'm looking into is max number of unrelated individuals in Renton, haven't found code for it yet, but most cities seem to allow only a max of 4 unrelated individuals to a house.Cool thing with this method is I'm still close to Seattle, and have all my living expenses other than food and cell phone paid for via the rents. :-)