I am in the process of ticking the boxes to open my own property management company because I don't feel that they protect people's investment as well as they should, or could,    So I ask you what is it you look for in a property manager and what actions taken by the company would make you want to do business with only them in that area?  

In addition, very Intersted in outside-the-box concepts.

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In the long run that will go a lot further than any gift card or box of chocolates you can give out.  

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You check the cash box. 

In addition, very Intersted in outside-the-box concepts.

Samantha  I personally just got a BS schedule C job that showed up as "Property Management Assistant" on my taxes just to check the box, so I could use rental income on my own multiunit o/o purchase when it came time.Most folks aren't willing to do that, or will think it crazy.

I had an idea of about what it would cost to update the box and the service, but it ended up about $1200 more than I anticipated because I didn't realize how many more  receptacles the house needed to be functional in today's world.