Normally they don't ever get any money but they may damage the machine trying or it could be "excessive use".

They've been rejected by everyone else and are willing to pay your excessive price.Price it at or below market and you'll get plenty of applicants.

My plan is to reduce the excess amount of items and maybe save a little money as well.

That just seems excessive to me.So, to me, I actually think that this one may be a case of the tenant having a legitimate complaint.  

There has to be another issue here, excessive TP or low flow toilet....

House under contract & the pipes burst damage in excess of $10,000!

Every utility in North America will purchase excess power above what you used, but, they may not give you as good of rate for what you sell above what you use. 

We keep 2-3 as rentals, fix and flip 1, and wholesale the excess.

And I do that; by telling them that in advance, I don't end up with the problem of having to pay their bills - because they won't get a key until they have complied.This tenant BTW has some of the characteristics of a "professional tenant", so they probably do not need a realtor friend to coach them on how to drag out an eviction and cause excess damage - they can do all that without help ;)

We have limited vacation time so it would not be excessive....at least in my mind.Thanks again.