@Jason MaNegative, would not use a call center because skill in listening for distress and motivation while building rapport with sellers and helping them solve problems by communicating key information is crucial and greatly amps up your conversion rate so I wouldn't outsource this function personally. 

I love the business you and your husband are building.So far, it sounds like if I can effectively communicate the pitch "you'll make more money, I'll cover any and all risks, and - perhaps first - I know what I'm doing," then I'm on the best possible track.

A technician showing-up to install activate/install a service is not to run any new cabling or install a dish unless they are provided with a written letter from us instructing them precisely what the may affix to the property and where.A few years ago an installer for a local ISP drilled a hole in through the wall of one of our properties - in spite of the fact we had pre-installed a conduit specifically for communications cabling when we air sealed and insulated the building envelope.  

And chasing people in my mother in law's case is the least efficient. 

The more efficient you can be in getting documents to the lender, the easier and quicker your loan request will go.

Neither company has had good communication. 

These are the "After" photos of the above efficiency (The fridge is coming soon) Nothing special, and all cosmetic.

The important thing is that you're efficient now!

If you have a property that would make a good BRRRR, please include me in your communications.

@Alyscha Johnson,Typically, there's no trick to presenting your loan offer, most HML's will receive several loan requests a day, so they really just want a series of questions answered to be efficient.