I run a small kitchen remodeling/custom cabinet business from my single-family residence which is ideal for my business deliveries.

If the powers that be don't deem you worthy of cross selling, then you will just get the same deal that every other Joe off the street gets, they might however sweeten the pot a little bit if you agree to move your checking/savings account business to them.This all goes back to what Wells Fargo got in trouble for not too long ago: "Each customer should have eight accounts with us." 2nd mortgages are basically the free sample of crack to get you visiting their street corner.

@Alex Furini Hi Alex, because the windows to be replaced are in an old 1930s building, the dimensions are nonstandard and need to be custom made.

You are too small for the customer base.Look at finishes. 

Learning about them and the people involved will help you formulate your goals.

Rehabbers don't like that, and they are your customer. 

These would normally be customized to follow your specific criteria and various borrower options.

We also have customers that get great results with direct mail - however - you really need to have one heck of a good mail piece to stand out, as preforeclosures tend to get a lot of mail.

The location and decor of this first franchise is fantastic, but the customer service is really poor.

This is a good indicator about whether the turnkey company is in it for a volume play, or a quality play based on superior customer service.