As a landlord I respect the power that I have over someone's life.

Get a website.

A properly set-up DST will both protect your assets and bypass the burdensome franchise tax that would be levied against a Series LLC.The Delaware Act expressly provides that “[n]o creditor of the beneficial owner shall have any right to obtain possession of, or otherwise exercise legal or equitable remedies with respect to, the property of the statutory trust.” 12 Del.

Tenants indicated they're happy and based on the condition they're keeping their respective residence in, I believe them. 

I've checked out some online reviews and the company's own website since posting this question, and got the same vibe as well.

On real estate websites, the “About Us” page is the third most-viewed page. 

A lot of forum members are very knowledgeable in their respective fields related to real estate investing, whether that is real estate sales, wholesaling, flipping, rentals, lending, self-directed IRA and Solo 401k investing, or tax and legal guidance.The site has quite a few tools that can be helpful for new members.

I respect your opinion.

I've been mainly going on the popular listing websites like trulia, zillow, realtor.com etc.

Using tools such as Motivator, AirDNA and Eliot and Me
These websites are very helpful, but they don’t make it very clear how they calculate their figures.